Terms of Service
Terms of Service
Last Updated: March 2026
By accessing our website or placing an order with 9Lives Clothing LLC, you agree to the terms outlined below. Please read them carefully before making a purchase.
1. About Us 9Lives Clothing LLC is a registered clothing brand based in Chicago, Illinois. For any questions or concerns, you can reach our support team at support@9lives.store.
2. Orders & Payment By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel or refuse any order at our discretion — for example, in cases of suspected fraud, inaccurate information, or product unavailability. You will be notified and refunded in full if your order is cancelled on our end.
3. Pricing All prices are listed in USD and are subject to change without notice. We are not obligated to honor pricing errors or technical discrepancies on our website. Sale pricing applies only during the designated promotional period.
4. Shipping Orders are shipped from Chicago, Illinois. Domestic orders (USA) typically arrive within 2–4 business days and international orders within 7–14 business days from the date of shipment. Delivery timeframes are estimates and are not guaranteed — 9Lives Clothing LLC is not responsible for carrier delays or delays caused by customs processes outside of our control. If your order is a pre-order, the specified ship date will be communicated at checkout and will take precedence over standard timelines.
5. Returns & Exchanges Returns and exchanges are accepted within 14 days of delivery, provided items are unworn, unwashed, and in original condition with tags attached. Sale items are final sale and are not eligible for return or exchange. 9Lives Clothing LLC reserves the right to deny a return if the item does not meet these conditions upon inspection.
6. Limitation of Liability 9Lives Clothing LLC shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the amount paid for the order in question. We make no guarantees regarding the uninterrupted availability of our website or services.
7. Intellectual Property All content on our website and associated platforms — including our name, logo, graphics, and product images — is the property of 9Lives Clothing LLC and may not be reproduced, distributed, or used without our express written permission.
8. Changes to These Terms We reserve the right to update these Terms of Service at any time. Changes will be posted on our website, and continued use of our site or services following any update constitutes your acceptance of the revised terms.
9. Contact Us If you have any questions about these terms, please reach out to us at support@9lives.store — we're always happy to help.
9Lives Clothing LLC | Chicago, Illinois